Thursday, November 15th, 2018
Answer XAT Decision Making Question no. 1 – 2 on the basis of the information given in the following case.
You run an IT company and you have divided the IT operations team into 15 clusters. Each cluster has one head, who reports to you, and the cluster head has five members who report to him. Every year, the cluster with the best output wins the annual performance award accompanied with some perks for each of its members. Each cluster has its distinct name, generally provided by the cluster head. The ‘Dark-Knights’ cluster had performed the best during the last two years, and its head, Narayan Murthy, had also been rated as the best cluster head consistently. But this year’s results have been surprising.
Even though Murthy has been still rated highly by the other cluster heads, his team is in the middle of the rankings this time.
XAT Decision Making Question 1. Which, out of the following, could be the least likely reason for decline in the performance of the ‘Dark-Knights’?
A. The cluster has had toughest projects this year, and hence, finds itself lagging in performance.
B. Two vital members of the team have faced personal issues during the year, and thus have impacted the overall levels of efficiency.
C. The cluster has not been able to learn on the job and have suffered from poor directions.
D. The cluster-members of the last two years have been replaced and the current ‘Dark-Knights’ bears little resemblance to the teams of the previous two years.
E. The cluster members were not satisfied with the perks given in the last two years and felt de-motivated.
XAT Decision Making Question 2. You decide to sit with Narayan Murthy and try to establish the reasons for the decline in performance of his team. What came out of the meeting was that some of the members of the cluster were not happy with the kind of perks they got after winning the award for the second time last year. They felt that this was not adequate compensation for their effort and that they deserved more. Which, out of the following, is a corrective measure that can be taken by you?
A. Assign new tasks to the Murthy’s team with the promise of enhanced gains if they finish the work on time.
B. Provide the team some extra case incentives for their work in the previous two years, and ask them to work with dedication in future.
C. Re-do the performance scheme in co-ordination with all cluster heads and make sure that demands of employees are met for next year’s performance.
D. Re-assign Murthy’s team to other clusters so that their demands peter-out.
E. Increase Murthy’s salary and ask him to ensure that his team stays motivated.
XAT Decision Making Answer 1. The cluster has not been able to learn on the job and have suffered from poor directions.
XAT Decision Making Answer 2. Re-do the performance scheme in co-ordination with all cluster heads and make sure that demands of employees are met for next year’s performance
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